Coronavirus safety notice

A message to our clients

Whilst we hope to be welcoming clients back for treatments soon, government guidance has made it clear that it is not yet safe to do so.

However, with the correct social distancing measures in place we are now able to open our doors for clients to purchase all our skincare products.

To ensure utmost safety & wellbeing for clients & staff we now have the following measurements in place:

Cannelle reopening for treatments

RE-OPENING FOR TREATMENTS - Scheduled Date 4 July 2020’

Please downlaod and read this important safety information about our scheduled re-opening.


When Will You Be Open For Treatments?
Following the government announcement on Monday 11th May regarding salons, we are hoping to re-open for treatments on 4th July. We will always follow the latest safety advice so this date may change depending on advice we receive
Will You Be Offering All Treatments When You Re-Open?
At the moment the plan is to offer our whole treatment range when we re-open but we will be following the social distancing guidelines so certain treatments may be restricted and opening hours will be extended to enable us to have fewer clients and staff in the salon at any one time.
What Safety Measures Will Be In Place When You Re-Open For Treatments?
Over the next few weeks we will be listening to the safety, PPE and social distancing advise from the government and our salons will function adapt according to the safety guidelines given. Whilst we remain flexible and will adapt safety measures according to official advice, these are the changes you can expect to see from 4th July when we offer treatments:
Reception area will be screened and we will accept card payments only 

Therapists will wear shields, gloves and mouth masks
Manicure areas will have shields
Opening hours will be extended to allow for safe social distancing for staff and clients.
Everyone entering the salon will have their temperature taken prior to entry. Staff will also have their temperature taken regularly.
There will be no testers, magazines or drinks provided. Clients can get water from the water dispenser providing they bring their own bottle.
Can I Book In For Treatments Before 4th July To Ensure I Get An Appointment As Early As Possible?
If you would like to be prioritised for a treatment booking please email with your name and mobile number and what treatment you would like to get booked in for and we will call you the week prior to 4 July.
How Can I Buy Gift Vouchers?
You may purchase gift vouchers in our salons during the above opening times or online. These have a 12 month expiry date but this will be extended if purchased whilst our salons are closed for treatments.

Good news! You are now able to purchase & collect skincare products from us.

These include the Decléor range, DermaQuest range, CACI masks, Amalian Lashes range, Mavala nail care and polish range and eyebrow shaping products such as professional tweezers.

You can email us any time on with your contact number and product(s) request and we will call you back to take payment over the phone.

You can then collect your products between 11am and 1pm on Wednesdays & Fridays. Social distancing measures are in place, no one may enter the salon, products will be placed outside. Alternatively if possible we may be able to deliver products to you

Do email with your thoughts so that we can include your feedback to create the most positive renewal of Cannelle for everyone.

We will be so pleased to welcome you back to our salon as soon as is safe & sensible to do so. In the meantime, best wishes.